These are our terms and conditions for the use of our website katieholmesbeauty.sumup.link and the purchase of products through the website.

If you have any queries about these terms, please contact us using the contact form.

The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that Katie Holmes Beauty & Massage Therapist may at any time make changes to or remove part of this website without any liability to customers for such changes. Katie Holmes Beauty & Massage Therapist reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.

A contract will only come into existence between you the customer and us once your order has been processed and dispatched.

When you as a customer place an order via this website, you warrant by placing the order that:-

1. You are not a minor or otherwise legally incapable of entering into a binding contract.
2. The personal details which you give us on registration are fully complete and accurate.
3. You are not using a false name or the name of any other person or body which you are not authorised to use.

Placement of an order
When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.

Cancelling an order
You may choose to cancel your order anytime from the moment you have submitted your order up until 14 days from receipt of delivery. Simply contact me to notify me of your wish to cancel and you will receive a refund to the account that the order was originally paid from within 3-5 working days. If you have already received your order, please check my returns policy for further information.

Acceptance of an order
When your order has been placed, you will receive an order confirmation which will be sent to the email address that you provide during checkout. Your order confirmation will contain information relating to your purchase, including order content and prices.

Delivery
You may choose from the delivery options provided at the checkout stage. Please read the notes beneath each delivery option to help you select the correct delivery charge for the item/s that you are buying. Heavy or large items will have a note in the product description advising you of the appropriate delivery option. If you are purchasing a number of items and are unsure of the correct delivery option, please contact me prior to checking out and I will assist. Collection in person is the preferred option if you live local, and it is free. Contact me after you have checked out to arrange a collection day & time, or I will contact you once your order is ready for collection.

Returns Policy
As a customer, you have 14 days from receipt of delivery to notify me of your wish to return all or part of your order. No item may be returned without my prior written consent. Any item/s must be returned within 14 days in their original undamaged and unopened packaging in an unused and resaleable condition. Any return delivery costs must be covered by yourself and you will receive a refund to the account that the order was originally paid from within 3-5 working days of receipt of returned goods. Some items are excluded from this returns policy for hygeine reasons, unless damaged or faulty. For faulty or damaged goods, please contact me as soon as you receive the item in order for a prompt resolution.

Liability
We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.
Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.

Severance
If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.